Last Updated: September 14, 2026
Encore Live respects your privacy. This Privacy Policy explains how we may collect, use, and share information when you visit our website, communicate with us, subscribe to updates, interact with our advertising, or attend events promoted by Encore Live.
Information We Collect
We may collect information that you voluntarily provide, including your name, email address, telephone number, and any information included in communications sent to us.
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and interactions with the website. We may collect this information through cookies, pixels, and similar technologies.
Ticket purchases are generally processed through third-party ticketing platforms. Those platforms collect and process payment and transaction information according to their own privacy policies. Encore Live may receive limited customer and transaction information from ticketing platforms, venues, and other event partners.
How We Use Information
We may use personal information to:
• Respond to inquiries and provide customer support.
• Share event announcements, ticketing information, and promotional communications.
• Promote, administer, and improve our events and services.
• Analyze website traffic and advertising performance.
• Protect our website, business, customers, and legal rights.
• Comply with applicable laws and contractual obligations.
How We Share Information
We may share information with service providers, venues, ticketing platforms, artists and their representatives, marketing and advertising partners, and other parties involved in producing or promoting our events.
We may also disclose information when required by law, to protect our legal rights, or in connection with a business transaction. We do not sell personal information for monetary payment.
Cookies and Advertising
Our website and advertising partners may use cookies, pixels, and similar technologies to understand website activity, measure advertising performance, and provide relevant marketing. You may be able to manage cookies through your browser settings or other controls made available on our website.
Your Choices and Rights
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.
Depending on where you live, you may also have the right to request access to, correction of, or deletion of certain personal information or to opt out of certain uses or disclosures. To submit a request, contact us using the information below. We may need to verify your identity before completing your request.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
Third-Party Websites
Our website may contain links to ticketing platforms, venues, social media services, and other third-party websites. Encore Live is not responsible for the privacy practices or content of those third parties.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, please contact:
Encore Live
Atlanta, Georgia
contactus@encorelivetouring.com